IndyGo riders needed a fast, reliable way to access real-time transit data, but existing tools lacked speed, accuracy, and a seamless user experience. Dovetail crafted an intuitive, visually engaging design to put critical updates at riders’ fingertips, while Lelander tackled the complex challenge of integrating multiple data sources—Google Maps API, Avail Real-Time Data, and HastInfo—ensuring accurate, lightning-fast updates across any screen.

Lelander built a site that’s as intuitive for IndyGo’s team to manage as it is for riders to navigate. With a customized WordPress backend using Advanced Custom Fields, IndyGo staff can easily update content, imagery, blog posts, and procurement requests—crucial for a system with frequent updates and multiple contributors.

On the rider side, Dovetail’s design ensures a seamless experience, guiding users effortlessly to real-time transit data through clear calls to action, sidebar widgets, and homepage elements. Whether checking live route updates, tracking buses in real-time, or planning future trips, riders have everything they need at their fingertips.

To make this possible, Lelander integrated multiple real-time data sources. Avail Real-Time Data keeps riders informed about route alerts and disruptions, while also offering an app and web experience for live bus tracking. HastInfo enables future trip planning, helping users prepare for upcoming route changes. GTFS Data ensures accurate stop arrival and departure times, and Google Maps API provides step-by-step public transit directions.

Our team, led by a Technical Lead and supported by two experienced WordPress developers, tackled the complexity of integrating these data sources while maintaining a fast, reliable experience across all devices. The result: a high-performing, user-friendly site that puts real-time transit information directly into the hands of IndyGo riders.